Peripheral 1.5-ton lithium-ion forklifts are commonly used as small equipment in warehouse logistics, factory handling, etc. Daily rational use and regular maintenance can reduce the occurrence of failures and avoid temporary downtime of equipment affecting the work progress. The following is a basic introduction to related door-to-door services.
The first is the coverage of door-to-door service. Usually, this type of service will give priority to areas closer to the service point, such as industrial parks, logistics parks, storage centers, and some residential shops with small handling needs within five to ten kilometers. The details can be confirmed through formal channels in advance.
The main content of on-site service is divided into two parts, repair and maintenance. In terms of maintenance, common non-major faults can be dealt with, such as steering cards, brake failure, poor contact of some lines, abnormal lifting movements, etc. Service personnel will bring commonly used testing tools and basic accessories to the door. Problems that can be solved on site will be dealt with as soon as possible, and initial solutions and reasonable suggestions will be given if they cannot be solved on site. In terms of maintenance, it includes routine cleaning, such as cleaning the prongs, dust and debris at the bottom of the body; lubrication, such as adding lubricants that meet the requirements to the moving parts such as steering knuckles and chains; inspection, such as checking the tire wear, the appearance status of the battery and the power usage, the sensitivity of the brake system, whether the function of the light horn is normal, etc., and simple compliance daily maintenance instructions, such as the correct charging method, battery storage precautions, etc.
The process of door-to-door service is usually to make an appointment in advance, communicate the basic situation of the equipment, malfunction or maintenance needs, service address and time, and the service personnel will arrive on time. After the service is completed, the processing results or maintenance items will be informed. If there is a reasonable fee, it will be explained in advance.
When selecting on-site service, it is recommended that you choose a team or organization with formal qualifications and rich service experience to ensure service quality.
