This straightforward guide to summit forklift service is developed by the professional service team from Jianshu New Energy, the exclusive franchised dealer of BYD electric forklifts, aiming to help all electric forklift users establish a complete, practical vehicle management and maintenance system, no complicated professional terms or redundant operating procedures are included in the whole guide.
The first core part of summit forklift service is daily pre-operation inspection support. Every time before the forklift is put into operation, users can follow the standardized service checklist to complete basic checks, including battery remaining power status, braking system sensitivity, hydraulic pipeline sealing condition, tyre surface abrasion degree and emergency stop button function. Our service team can also provide free one-to-one guidance for new users to help them form good inspection habits, which can effectively avoid most small potential faults that may affect normal operation.
The second part is scheduled preventive maintenance service. We will make personalized maintenance schedule according to the actual using frequency, operating environment and load carrying condition of each user’s forklifts. Our certified service personnel will conduct full dimension detection on vehicle circuit system, battery health status, lifting chain tightness, operating handle sensitivity and mast moving state during each maintenance process, and replace the wearing parts that reach the safe use threshold in time to keep the vehicle running in good condition.
The third part is efficient on-site troubleshooting service. When abnormal condition appears in the operation process of electric forklifts, users can submit service demand through our official dedicated channel, our technical personnel will arrive at the site at the agreed time to conduct targeted fault investigation. Most common faults of non-core components can be repaired on site, to minimize the influence on the normal work rhythm of the warehousing and logistics scenario.
The last part of this service system is standardized operation training. Our service team can provide targeted training for forklift operators on correct charging specifications, battery daily protection points and correct operation postures, to reduce the loss of core components caused by improper operation. All summit forklift service items we provide are formulated according to the actual operation demands of different industries, with transparent charging rules and clear service standards, to bring reliable, convenient service experience for all users.
