Factory electric handling equipment procurement, lithium forklift quality assurance service description

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In the process of purchasing electric handling equipment in the factory, understanding the quality assurance service of lithium-ion forklifts is an important link, which helps to reasonably control the later maintenance costs and ensure the stability of production handling efficiency.

The quality assurance of lithium battery forklifts in factories is usually divided into two parts: core component quality assurance and conventional component quality assurance. Core components are the key to determine the service life and performance of lithium battery forklifts, mainly including power battery packs, drive motors, electronic control systems, etc. Conventional components involve body structural parts, tires, seats, operating handles and other components that are prone to wear or low loss.

The quality assurance period and scope of core components are the content that needs to be paid attention to when purchasing. Generally speaking, the quality assurance of power battery packs is mostly based on the number of years plus the number of charge and discharge cycles as a double standard, and the two come first. Different models and different capacity power battery packs will have different quality assurance cycles. The common setting is to ensure a certain number of charge and discharge cycles under reasonable usage scenarios and standardized operation and maintenance, and the battery capacity can still reach a certain proportion of the initial capacity. The quality assurance period of drive motors and electronic control systems usually matches the basic life of core components. Some equipment may also provide different solutions according to the intensity of use.

The quality assurance period of conventional parts is relatively short, generally ranging from a few months to a year, depending on the characteristics and frequency of use of the parts. It should be noted that the quality assurance of conventional parts usually only covers quality problems caused by non-human factors, such as normal wear and tear in daily use, collision damage, damage caused by improper operation, etc., generally not within the scope of quality assurance.

To ensure the effective quality assurance service of lithium forklifts, the purchaser needs to abide by the operating specifications and maintenance requirements of the equipment during use. For example, charge and discharge according to the requirements of the manual to avoid overcharging and overdischarging; regularly check and maintain the equipment, clean the dust and debris on the surface of the battery in time, and check whether the line connection is firm; do not use it under the condition of exceeding the rated load of the equipment, and do not operate in harsh environments for a long time. If there is a problem with the equipment, you should contact the after-sales staff in time to deal with it, and do not disassemble and repair it yourself, so as not to affect the quality assurance rights and interests.

In addition, when purchasing electric handling equipment in the factory, in addition to focusing on the duration and scope of quality assurance, you can also understand the response speed of the after-sales team, the coverage of service outlets, the supply cycle of spare parts, etc. These factors will also directly affect the later use experience.